Privacy Policy

Build Your Own Watch absolutely cares about your privacy. Please read below how we may be using marketing services that could affect your privacy concerns.

This privacy notice discloses the privacy practices for mgconcierge.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.

The marketing company working for Build Your Own Watch uses Google AdWords remarketing, service, Facebook Ads, Google Analytics, and other marketing services to potentially advertise on third party websites, including Google, Facebook, and potentially other sites to the people who have visited our website.

No personally identifying information is collected and at no time is a contact form information connected with browser cookie data.

These ads could be in the form of Google pay per click (PPC) ads and/or banner ads, ads on the Google search results page, Facebook pages or a site in the Google Display Network. These ads could be placed on web sites the visitors to our website visit after they have visited our website. A browser “cookie” is placed on the visitor’s internet browser whereby Google, or other marketing providers, can display ads to that visitor on other websites on the internet.

A visitor can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

Google provides a browser plugin to opt-out of Google’s retargeting ads here.

You can also opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative (NAI) opt-out page.

Build Your Own Watch cares about your privacy and takes every step to make sure we are abiding by the most up to date privacy laws and guidelines. Feel free to email Rick Bell at [email protected] or use the message form on our website if you have any questions or concerns regarding your privacy or the use of our website.

Contact Us:
Email: [email protected]
Email Us
Call: (513) 364-3883

Refund Policy
Build Your Own Watch provides a complete refund for unopened watch kits or kits that all of the component packages are unopened. We can not refund kits that have been opened or removed from their packaging. We can not refund custom work such as dial printing or buckles that are engraved, opened or unopened. Custom work is not refundable.

If any parts are damaged in shipping process please inform us immediately.

It is very easy to lose or break a piece while assembling your own watch. You can order replacement parts on the store at the Build Your Own Watch Store.

Thank you.

The Build Your Own Watch Team.

Cincinnati, OH. USA.